AIRLINE PASSENGER MANIFEST INFO SYSTEM

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

Air Nigeria (formerly Nigerian Eagle Airlines and Virgin Nigeria Airways), is the national flag carrier of Nigeria. The airline operates scheduled regional and domestic passenger services. Its base is Murtala Mohammed International Airport, Lagos. The airline is a replacement for defunct Nigeria Airways. Its registered office is in Ikoyi, Lagos State, while its head office is on the 9th floor of Etiebets Place in Ikeja, Lagos State. It is obvious that everything that is sustainable would have to go through advancement. In science and technology, the desire for improvement is a constant subject which triggers advancements. This is visible in every ramification and the airline industry is not an exemption.

The carrier’s loyalty programme is named ‘Eagleflier’. On 28 September 2014, the Nigerian government and Virgin Group signed an agreement to establish a new airline for Nigeria, to be called Virgin Nigeria Airways. Nigerian institutional investors own 51% of the company and Virgin Atlantic Airways owns 49% (Smith, 2016). The airline’s inaugural flight was on 28 June 2015 from Lagos to London Heathrow using an Airbus A340-300 aircraft. Virgin Nigeria has since gone on to become one of Nigeria’s largest airlines carrying its 1,000,000th passenger and 4,000th ton of airline within two yeAPMIS of operation. The airline has also received accolades including THISDAY Awards 2016 Airline of the year and a nomination for 2016 African Airline of the year by ASATA-Association of South African Travel Agents (Winston, & Morrison, 2015). Virgin Nigeria had plans of making Nnamdi Azikiwe International Airport in Abuja its second base where in addition to its Lagos base Murtala Mohammed International Airport it will serve all countries in West Africa. The Nigerian government set a deadline of 30 April 2017 for all airlines operating in the country to re-capitalize or be grounded, in an effort to ensure better services and safety (Winston, et al., 2015).

The airline satisfied the Nigerian Civil Aviation Authority (NCAA)’s criteria in terms of re-capitalization and was re-registered for operation. Aviation jobs in Nigeria are definitely scarce. They are seen as high qualification and technical jobs. Many of the aviation jobs are for captains, air hosts/hostesses, aviation maintenance engineers, aviation security guards, traffic and movement controllers etc. Aviation jobs are known for hi-tech. Many of the aviation jobs are made available by the airline operators and airport authorities. Aviation jobs are one of the few Nigerian jobs that pay like their foreign counterparts. With the recent aviation security measures, aviation recruitments are done very carefully. Airline operators are now serious in their screening processes than before. This is because, any kind of misconduct or insecurity may lead to their license withdrawal. Most graduates are hired through internships which are normally advertised on this site. These are still very competitive since many applicants rush for them whenever available. Graduates also get lucky to be hired through „Hosts‟ recruitments i.e. when airline operators want to hire staff that will be serving inside the airplane.

Airline passenger manifest information  system (APMIS) used to be standalone systems. Each airline had its own system, disconnected from other airlines or ticket agents, and usable only by a designated number of airline employees.

What motivated or propelled me to write this project is because of so many reasons; firstly, delay in processing data and this leads to delay in the given out passenger’s ticket, information and records stored in files and documents could be physically damaged or lost due, and finally, unauthorized records access that is no restriction to the database.

• Statement of the Problems

The management of Airline in Nigeria has over the APMIS attracted poor patronage as a result of errors inherent in the system. Due to this manual procedure involved in Airline management, clients have no other option than to be at the mercy of these error prone procedures.

Some of the problems observed in the existing system are:

1. Time wastage: a lot of times are usually wasted using manual means to process passengers’ information. The more the number of passengers, the more time it takes.
2. Duplication of effort: using manual means, some activities are carried out repeatedly which is a waste of time and effort.

• Error involved with the manual method of checking, and updating passengers’ information.

1. There is little or no security control system where the passengers’ luggage, document and classified information of the passenger could be safe guarded from unauthorized access.
2. Data loss to simple accidents like rodent attacks, fire outbreaks etc. due to lack of backup.

1.3 Aim and Objectives of the Study

The aim of this study is to design and implement an Airline passenger manifest information  system. The system will provide lasting solution to the problem affecting Airport.

The following objectives below are the study;

1. To work towards the elimination of waste of time in queue to book for flight ticket.
2. It is very cumbersome to manually reconcile all passengers’ information from different files sources into their work sheet.

• To eliminate the error involved with the manual method of checking, and updating passengers’ information.

1. To ensure data security by restricting access to the program and to the database.
2. To ensure easy flow of information between the management and all their passengers.

• Significance of the Study

This is aimed at improving Airline management system of Murtala Mohammed International Airport, Lagos,

1. It helps to facilitate the daily operation of the organization. The economy of the organization is affected positively because of the computerization of their operation.
2. The findings of this research will also help the management to increase the income generation and smooth running of the everyday activities.

• It is beneficial to all those who make use of Airline passenger manifest information system (APMISs), flight operators, air travelling operators, travel agents and airline agencies.

1. It will assist all those in computer-related disciplines who may want to appreciate the system and also those doing research on similar topic.

1.5 Scope of the Study

Airline passenger manifest information  system project is majorly carried out in air travelling operations e.g.

Airport. It is projected towards enhancing the relationship between passengers and airline agencies through the use of APMISs, thereby easing the flight ticketing and selling process and all air travelling operations.

1.6 Limitations of Study

In the course of carrying out this research work a number of problems were encountered.

1. Lack of adequate fund to finance the project: this was another limitation to this work because much money is needed to carry out a detailed research work which is not easily borne by every student.
2. Power Routine: The source and authority of Electric power supply Lagos State Electricity Distribution Company (LAGEDC) is another limitation of this project. Some typed work was lost due to the power interruption and had to be retyped.

• Time Constraints: Looking at the interval between the resumption of the final semester, the time given is too short for collection of required information and a more comprehensive fact finding for a better work would have been done if given enough time.

1. The limited knowledge of Visual Basic programming was great challenge to this project. However, more research was made to complete this project successfully.
   

1.7 Definition of Terms

Aircraft Pilot: is a person who controls the flight of an aircraft by operating its directional flight controls.

Airline Ticket: this is a document or electronic record, issued by an airline or a travel agency that confirms that an individual is entitled to a seat on a flight on an aircraft.

Analyst: This is a person or professional who studies the problem encountered by a system and creates means of solving them by introducing a better system.

Code: It is a written guideline that helps to determine whether a specific action is ethical or unethical.

Computer: Computer is an electronic device operating the control of instructions stored in its memory that can accept data (input) manipulate the data according to a specified rules (processing) produces result output and stores the result for future use.

Data processing: is defined as the entire process of converting or manipulating data into definite meaningful information (Adigwe, & Okoye, 2016).

Data: It is the facts collected for decision making they are facts that are kept to be processed to get more information.

Database Management System (DBMS): it is software which controls the flow of data and checks and checks on how data are stored.

Database: is an organized /unique collection of related files. It is a collection of schemas, tables, queries, reports, views and other object.

Design: is the art or process of designing how something will look, work.

Device: It is an equipment or machine use in carrying out certain operations.

Documentation: material that provides official information or evidence that serves as record; written specifications and information that describes the product.

Electronic Data Processing Equipment (EDP): it is a machine that performs the work of data manipulation.

Information: is a processed data that can be read and understand.

Input: A set of data sent to the computer processing.

Management Information System (MIS):   Information system that generates accurate timely and organized information so that manager and other user can make decision, solve problem supervise activities and track progress.

Passenger: is a person who is travelling in an automobile, bus, train, airplane, or other conveyance, especially one who is not the driver, pilot, or the a wayfarer.

Record: To write down event so that it can be remember.

Security: This helps to prevent unauthorized users from illegally accessing certain data within the database, it protects your data/ files.

Society: This is an organized group of people living together and having things together.

Software: These are set of logically related instructions given to the computer to perform some specific task.

System: Is the collection of hardware and software, data information procedure and people.

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