Abstract
The Laundry management System (LMS) is specifically developed for Katsina State Laundry Shops. This application is developed to manage the laundry service and provide an automated backup and recovery for security management of information in the laundry. It is a client-server system which can only be access within three (3) main users; there are database administrator, manager, and staff. Only authorized user can login into the system and view the LMS application. The database administrator will maintain the backup and recovery and user privilege to view the system. Besides that, clerk’s responsibility is to manage the customers and laundry service record, also the payment record. Furthermore, the laundress is to view customers’ record and their services. Then, the manager of this laundry can view and update all the record in laundry. On the other hand, this LMS application is focused more on database management of laundry service besides maintaining the backup and recovery for the records in the database. The methodology of this system is System Development Life Cycle (SDLC) which is prototyping model. An analysis study has been done based on the current manual system and all the problems statements and requirements have been identified. Moreover, LMS is two-tier architecture system which involves client tier and application server tier which includes a database. The interfaces for LMS have been designed according to the requirement and needs of the current market. This Laundry Management System (LMS) will help to improve the performance of current situation and overcome the problems that arise nowadays.
Table of Contents
Approval………………………………………………………………………………………………………………………… ii
Declaration…………………………………………………………………………………………………………………. iii
Acknowledgement………………………………………………………………………………………………………. iv
Abstract………………………………………………………………………………………………………………………. v
Chapter I………………………………………………………………………………………………………………………… 1
1.0 Introduction…………………………………………………………………………………………………………… 1
1.1 Background of the Study………………………………………………………………………………………… 1
1.2 Statement of the Problem………………………………………………………………………………………… 1
1.3 Aim and Objectives………………………………………………………………………………………………… 2
1.4 Justification of the Study…………………………………………………………………………………………. 2
1.5 Scope…………………………………………………………………………………………………………………….. 3
1.5.1 User………………………………………………………………………………………………………………… 3
1.5.2 Module……………………………………………………………………………………………………………. 3
1.6 Limitation of the Study…………………………………………………………………………………………… 4
1.7 Definition of Terms…………………………………………………………………………………………………. 4
1.8 Outlines of the Project…………………………………………………………………………………………….. 4
Chapter II………………………………………………………………………………………………………………………. 6
2.0 Literature Review…………………………………………………………………………………………………… 6
Chapter III……………………………………………………………………………………………………………………. 18
3.0 System Analysis and Design…………………………………………………………………………………… 18
3.1 Analysis of the Existing System……………………………………………………………………………… 18
3.2 Description/Analysis of the New System…………………………………………………………………. 19
3.3 System Design……………………………………………………………………………………………………… 19
3.4 Output Design………………………………………………………………………………………………………. 20
3.5 Input Design………………………………………………………………………………………………………… 22
3.6 Database Design…………………………………………………………………………………………………… 23
3.7 Entity Relationship Diagram…………………………………………………………………………………… 26
Chapter IV……………………………………………………………………………………………………………………. 27
4.0 System Implementation and Documentation…………………………………………………………….. 27
4.1 System Implementation…………………………………………………………………………………………. 27
4.2 Changeover Method……………………………………………………………………………………………… 27
4.3 Hardware Specification…………………………………………………………………………………………. 27
4.4 Software Specification…………………………………………………………………………………………… 28
4.5 Choice of Programing Language…………………………………………………………………………….. 29
4.6 System Documentation………………………………………………………………………………………….. 29
4.6.1 System Maintenance…………………………………………………………………………………………… 30
4.6.2 System Evaluation……………………………………………………………………………………………… 30
Chapter V…………………………………………………………………………………………………………………….. 31
5.0 Summary Conclusion and Recommendation…………………………………………………………….. 31
5.1 Summary……………………………………………………………………………………………………………… 31
5.2 Conclusion…………………………………………………………………………………………………………… 31
5.3 Recommendation………………………………………………………………………………………………….. 31
5.4 Problem Encountered…………………………………………………………………………………………….. 31
5.5 Further Research…………………………………………………………………………………………………… 32
References……………………………………………………………………………………………………………………. 33
Appendix-A………………………………………………………………………………………………………………….. 35
Appendix-B………………………………………………………………………………………………………………….. 47
Chapter I
1.0 Introduction
1.1 Background of the Study
Today’s modernization flow of the world has witnessed tremendous change in lifestyle of society. Computerized system in managing laundry has been well accepted especially in developing countries. This service is well accepted because it gives flexibility in terms of time for laundry management team to use it and this really helps them with their time management. The concept of computerized laundry management system in higher institution is being developed by Katsina State Laundry companies. Katsina state has a very large number of Laundry shops and Companies. Before this, the management of this company is constructing by using manual business process. All the information about the customer and staff are kept separately by using file system. It will cause the process of searching information take more time and quite difficult.
Laundry management system (LMS) is new system that replaced the file system which most of laundry shop used. LMS is developed in order to ease the management in the laundry shop and to change the manual business process to the systematic business process. The LMS is developed for the managers and staffs that rolled onto the Laundry business. (Zalilawati, 2008)
1.2 Statement of the Problem
The use of manual system also create an additional workload for staff to keep and obtain the customer and staff information because this information is kept in a different file.
- Time Consumption: Manual systems are time consuming, as the business owner must keep track of Laundry sales on a daily basis, while updating the system manually at the end of the day.
- Poor Communication: A manual Laundry system requires employees and managers to write down each time a services been processed in the Laundry. If one employee forgets to mention that the last cloths has been brought to the Laundry, a manager expects there is not cloths brought to the Laundry. Compared with a technical Laundry system, a manual Laundry system does not help the communication in the workplace.
- Physical Counts: A manual Laundry system does not provide any number, as all numbers from the Laundry are gained through physical Laundry counts. One of the difficulties of running a manual Laundry system is that physical Laundry counts must be performed frequently to control the services in the Laundry. This is time consuming and can cost the business money, if employees must come in to help out outside of business hours.
1.3 Aim and Objectives
The aim of this project is to develop a system that can handle and manage the activities involved in a laundry in an efficient and reliable way.
The objectives for this project are:
- Computerized System
The proposed system will implement the computerized system which can perform a better managing process for the laundry. The data of the laundry service and the customer will kept in the save manner without the problem of losing the data.
- System and User Privileges
System and user privileges will be implemented in the proposed system to setting up the user level for each system user. This function is to provide the limitation of system accessing.
- Increase time performance
The time management is very important for the laundry management to ensure the service performs in better condition and on time. In addition, by using the computerized system, the business process will be more effective and faster.
1.4 Justification of the Study
The new system is design to solve problem affecting the manual system in use. It design to computerized information of the laundry thereby relieving both customer and services from much stress as experienced from the manual system.
This will do the analyzing and storing of information either automatically or interactively, it will make use of computerized system to access the information.
The proposed system will also have some features like.
- This system provides auto calculation of the payment.
- There is one important functions provided where the information about the staff can be maintained.
- The system Provide functions of editing customer details.
- Its Provide functions of editing services details.
1.5 Scope
1.5.1 User
The target users for this system are Laundry staffs, managers and system administrator. i. Staff
Staff of Laundry has privileges to insert, view, update and delete customer records. Beside managing service and launder details, staff also has a privilege to calculate payment for each transaction made. ii. Manager
Owner or manager of Laundry shop or company is a person who has privileges to view staff information and update their information.
iii. Administrator
Administrator is a person who has responsibility to maintain the system. Administrator has all privileges to this system and may grant the privileges to another system User.
1.5.2 Module
Some of the modules in Laundry Management System (LMS) are:
- Login Module
This module allows user to the system by entering a valid username and password.
- Customer Module
This allows staff to add, update, delete and retrieve customer record.
- Service Module
This module is used to record service details which are available for staff of the Laundry to use it.
- Service Application Module
This module is used to record laundry services to the customers which refers to staff to handle it. The module is specialize to calculate the total amount of payment for services.
Furthermore, this module will keep in LMS database.
- Users Module
This module allow manager to add, update, delete and retrieve staff information, such as giving them Username and Password to access the database. vi. Logout
This module allows the user to Logout the application. Further operations cannot be performed after user exits.
1.6 Limitation of the Study
Time factor was the greatest barrier to the successful completion of this exercise since it had to be done within the semester. I also had financial constraints since all the activities involved were selfsponsored.
1.7 Definition of Terms
Modules: This can be described a search of a set of standardized parts or independent units that can be used to construct a more complex structure, such as an item.
Admin: This is the administration of a business, organization,
Username: This is an identification used by a person with access to a computer, network, or online service.
Password: This is a secret word or phrase that must be used to gain admission to a place.
Table: A basic unit of data storage in an Oracle Database. Data is stored in rows and columns. Microsoft Access: Microsoft Access, also known as Microsoft Office Access, is a database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tool.
1.8 Outlines of the Project
For effective comprehension, the project has been outlined into various chapters as follows: CHAPTER ONE is the general introduction that consists of Introduction, Background of the study, statement of the problem, Objectives of the project, Scope and Limitations.
CHAPTER TWO The Literature review comprises Introduction, System Study, Analysis of the Existing System, Problem of the Existing System and Proposed New System Solution. CHAPTER THREE is the System Analysis and System Design, Table Design, Database Design, Input Design, and Entity Relationship Diagram.
CHAPTER FOUR focuses on the System Implementation and documentation contains: Software
Development, Software testing and Debugging, Software Implementation, System requirements, System Documentation and Software Maintenance.
CHAPTER FIVE is the Summary, Recommendation and Conclusion. Also, this project outlined and the Reference and the Appendix which contained the source Code and the Source Output of the computer program.
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